NMB, ATCL partner to ease air ticket payment

NMB Bank and Air Tanzania Company Limited (ATCL) yesterday announced a new partnership to provide flexibility for air travel payments as well as ensuring safety for passengers.

Under the new arrangement, the national flag carrier’s passengers and their checked-in luggages will automatically be insured during both domestic and international flights upon paying for their tickets using NMB payment solutions.

NMB Chief Executive Officer Ms Ruth Zaipuna said the partnership is another step forward in providing the bank’s customers with the best offerings in the market.

Ms Zaipuna said ATCL’s customers can now capitalise on the bank’s 229-branch network, NMB Mkononi app and over 23,000 banking agents across the country to pay for their air tickets.

“This new partnership is a manifestation of our commitment to offer a suite of benefits that are aligned to the needs of today’s traveller.

“We are delighted to partner with Air Tanzania to power this unique payment solution that seeks to deliver a seamless and secure travel and payment experience,” Ms Zaipuna said.

The bank will partner with Reliance Insurance to compensate ATCL’s travellers in cases of luggage losses, accidents and flight delays.

“Under this arrangement, 5.0m/- will be compensated in case of death or permanent disability, 300,000/- for lost checked-in baggage and 150,000/- for any cancelled or flight delays,” Ms Zaipuna said.

The ATCL Managing Director Ladislaus Matindi described the new partnership as a ‘game-changer’ in the market adding that it will offer the company’s customers a new payment experience.

“We are committed to improve our systems to ensure convenience for our customers and we believe with its wide branch-network and its wide range of digital payment solutions, our customers will enjoy seamless air tickets payment services,” he said.

The national airline is currently building new and enhanced digital payment capabilities as part of its commitment to transform the payment experience for its customers.

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