PDPC commends Airtel for strengthening data protection

DODOMA: THE Personal Data Protection Commission (PDPC) has applauded Airtel Tanzania for its commitment to safeguarding customers’ personal information, highlighting the importance of private sector collaboration in strengthening data privacy and building trust in the country’s growing digital economy.

The Commission’s Director General, Dr Emmanuel Lameck Mkilia, made the remarks during a courtesy visit by Airtel Tanzania Managing Director, Mr Charles Kamoto, to the Commission’s offices in Dodoma, where they discussed cooperation in implementing the country’s personal data protection framework.

Dr Mkilia emphasised the need for companies to understand the Commission’s mandate and establish robust systems to protect customers’ personal information.

He said collaboration between regulators and businesses was essential in supporting the objectives of the National Development Vision 2050, particularly Tanzania’s transition towards a digital economy.

“I commend Airtel Tanzania’s willingness to collaborate with the Commission in supporting the objectives of the National Development Vision 2050, particularly in advancing Tanzania’s transition towards a digital economy and ensuring that more Tanzanians benefit from digital opportunities,” he said.

For his part, Mr Kamoto said data protection was an integral part of Airtel’s operations, extending beyond regulatory compliance to safeguarding customer trust and strengthening accountability.

“At Airtel Tanzania, protecting personal data is not merely a compliance obligation; it is a fundamental responsibility and an integral part of how we do business. Safeguarding customer information is essential to maintaining trust and building lasting relationships with our customers and stakeholders,” he said.

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He added that the company continued to invest in employee awareness and capacity-building initiatives, supported by internal policies and frameworks designed to promote responsible handling of personal information across its operations.

Mr Kamoto also acknowledged the Commission’s guidance and support, including training programmes aimed at strengthening employees’ understanding of data protection requirements.

Airtel Tanzania said it remained committed to strengthening its partnership with the Commission in promoting responsible personal data management and a secure digital environment in the country.