Airtel tops industry quality-of-service leaderboard – TCRA

AIRTEL Tanzania has ranked first in its quality of service (QoS) in the recently released TCRA report

DAR ES SALAAM: AIRTEL Tanzania has ranked first in its quality of service (QoS) in the recently released report by the Tanzania Communications Regulatory Authority (TCRA).

The report issued yesterday is released on a quarterly basis scopes the state of ICT sector and its players.

According to the report, the telco operator has secured the top position in QoS category with a 98 per cent rating, an improvement from 97 per cent at the end of March and 95.1 per cent for the quarter ending last December.

Advertisement

The report further highlights that Airtel Tanzania holds the second position in network availability whereas it has passed the target in nineteen out of twenty measured service areas.

ALSO READ: Airtel towers under DTP reach 84

Additionally, the report outlines that the Call Connection Failure Rate measures the percentage of calls that failed to connect after dialling due to technical reasons.

The threshold for compliance is less than 2.0 per cent.

Airtel passed the target in all 20 measured service areas.

The statistics report also details that Airtel Money Tanzania holds the second position in mobile transactions across the country with over 82.8 million transactions for the quarter ending June.