Kawawa calls for greater accountability to citizens

HANANG’: HANANG’ District Commissioner, Mr Vita Kawawa has called on local government leaders to strengthen engagement with citizens by listening to their concerns, addressing complaints and resolving grievances promptly to enhance public confidence in government institutions.

He further urged officials to keep residents adequately informed about government activities and development projects, saying effective communication is key to raising public awareness, encouraging participation and fostering support for development initiatives.

Mr Kawawa made the remarks recently during Civic Education and Good Governance training for leaders and public servants in Hanang’ District, Manyara Region.

He stressed that local government authorities should maintain close communication with communities, provide regular updates on ongoing development projects and ensure residents understand the progress and benefits of government interventions.

Mr Kawawa said leaders have a duty to listen to citizens, respond to their concerns and ensure that challenges raised in their respective communities are addressed without unnecessary delays.

He described public consultation and timely grievance resolution as essential pillars of good governance, noting that they promote accountability and strengthen relations between public institutions and the communities they serve.

Mr Kawawa also called on leaders and public servants to give special attention to vulnerable groups including persons with disabilities, widows and widowers by ensuring they access appropriate services and receive fair treatment without discrimination.

Furthermore, he underscored the importance of inclusive service delivery, urging public institutions to ensure that every citizen enjoys equal access to essential services, regardless of their circumstances.

Earlier, Acting Assistant Director in the Constitution and Human Rights Monitoring Section of the Ministry of Constitution and Legal Affairs, Mr Prosper Kisinini urged public officials to remain dedicated to their duties while upholding justice, accountability and good governance.

Mr Kisinini cautioned public servants against allowing personal differences to interfere with their professional responsibilities, stressing those administrative decisions must be based on the law, fairness and equality, without favouritism or prejudice.

He said impartiality and professionalism are essential in ensuring that public officials discharged their mandates responsibly and treated all citizens equitably.

The training forms part of government efforts, through the Ministry of Constitution and Legal Affairs to equip public officials with a better understanding of civic education and good governance principles.

It seeks to promote professionalism, accountability and responsiveness in public administration, enabling leaders and public servants to deliver quality services in line with the aspirations of Dira 2050.