DODOMA: THE United Nations Children’s Fund (UNICEF) in partnership with the government of Tanzania is preparing a comprehensive roadmap for provision of services with dignity and effective communication in primary health care in the country.
To begin with, the UN Agency convened a one-day seminar with health workers drawn from health facilities in Dodoma city, to equip them with enough skills on how best to treat sick persons, by considering respectful language and dignity care.
According to UNICEF Tanzania’s Quality of Primary Health Specialist, Shally Zumba, her institution was well committed to ensuring that clients in the health sector leave offices when they are satisfied with the quality of services provided.
“We want to see services delivered considering humanity, respect and the ethical conduct guiding medics,’’ she pointed out.
Speaking during the opening of the seminar that was officiated by Deputy Permanent Secretary in the Ministry of Health, Dr Grace Maghembe, the Acting Director for Nursing and Midwifery Services, Saturini Manangwa said that already, the docket had prepared guidelines for service delivery as well as on how to deal with challenges in the health service.
“This is an initial meeting with stakeholders in the health sector, especially those providing Nursery and Midwifing services, our key objective here will include among others, preparing kits for descent and respectful services,’’ he noted.
Mr Manangwa also insisted that the implementation of various services including appropriate kits would improve the customers’ care, adding that apart from in the capital city, the programme would enhance capacity building to eight other regions from both the mainland Tanzania and Zanzibar.
He said that it would be rolled out by his ministry in collaboration with UNICEF.
Speaking at the event, the Deputy Permanent Secretary insisted that the government was in full support of UNICEF’s compassionate and respectful care to Tanzanians.
According to Dr Maghembe, currently, accessibility to health care had been heightened to 70percent, with Tanzanians accessing services within five kilometres unlike in the previous period when they were forced to walk up to over 10 kilometers.
“The government has made tremendous strides in access to health services, whereas now, you can have CT scans at the regional referral hospitals countrywide, while before that, persons were to go for zonal hospitals,’’ she said adding:
“What is now remaining is how to improve the quality of services because we have in the ministry been receiving complaints on how best to promote respectful care and effective communications amongst our health care providers,’’ she said.