Zantel Chief Executive Officer Ali Bin Jarsh said, “Zantel was the first to introduce this service in 2008…our vision has not changed but we have worked hard to improve this service to serve you better. We have modified and improved the service, which we are re-launching today as Ezy Pesa.”
The CEO said Zantel envision the service to be used for personal and commercial purposes, noting that the firm has made it easy for its customers to transact be is paying their local retailers, sending money to their families or paying employees.
“Our journey in the financial space has been not so easy, but we have picked enough learning’s and reshaped our offering and we believe this re-launch is a stage for the service to take off,” said Mr Jarsh, noting, “Zantel is committed to ensure customers get the best in mobile financial services.”
The firm’s Chief Commercial Officer, Mr Ahmed Mokhles said, “This is another opportunity to demonstrate our achievements as a telecommunication company…we are determined to provide affordable communication services in an innovative way.” He said the need and opportunity for mobile money are shared by businesses and their customers. For businesses across industries, the mobile channel offers the opportunity to reach new customers as well as to provide better service to existing customers.
The mobile channel opens doors to financial services for majority who lack access to formal financial services and the unbanked customers. And, for the banked, mobile money service facilitates financial sector inclusion that gives customers enormous potential for development impact.
The Bank of Tanzania’s (BoT) Deputy Governor, Mr Juma Reli said Zantel has played a big role on pushing the services to Tanzanians, saying the central bank has opened doors to increase financial services in the country. Deputy Minister for Communication, Science and Technology Charles Kitwanga said, ‘The country still needs more of these services to solve problems of workers and farmers in rural areas, particularly.”
He said the Ezy Money and Farijika services will help many Tanzanians but challenged the service providers to avail the services to a wider spectrum of the citizens.